A Kenmore washer on Opal Street in Louisville wasn’t completing its wash cycle. The machine filled with water but wouldn’t run the cycle. Our diagnosis revealed a failed lid switch preventing normal operation. The Problem The customer reported their washer filled with water but the cycle would not run. The machine was stuck after the … Read more
A GE dryer on Brown Avenue in Louisville was producing a burning smell and weird noise. We found the blower wheel packed with lint, restricting airflow and causing the motor to work harder than normal. The Problem The customer reported a burning smell and weird noise coming from their GE dryer. These symptoms together often … Read more
A Samsung refrigerator on Noel Street in Louisville was leaking water from the fridge compartment. Our technician found the water line needed replacement to stop the leak and restore proper operation. The Problem The customer reported leaking water from fridge. Water was present where it shouldn’t be, indicating a supply line issue within the refrigerator’s … Read more
We received a service call for an LG dishwasher on Noel Street in Louisville, OH. The customer reported the unit was not draining. Upon arrival, we found the dishwasher was currently draining normally. The Problem The customer contacted us because their LG dishwasher was not draining properly. Diagnosis When we arrived to inspect the unit, … Read more
A Samsung washer on Reno Dr in Louisville, OH wouldn’t drain, leaving clothes soaked after each wash cycle. Our diagnostic revealed the drain pump had power but wasn’t cycling, requiring a complete pump replacement to restore proper drainage. The Problem The customer reported their Samsung washer won’t drain. Water remained in the tub after wash … Read more
A GE dishwasher on Edmar Street in Louisville wouldn’t start despite resetting the breaker. Our diagnosis revealed a failed UI control board that needed replacement along with new mounting brackets. The Problem The customer reported their dishwasher won’t start. They had already reset the breaker but still nothing happened when they tried to operate the … Read more
A Louisville homeowner called about their Kenmore range that wouldn’t heat to the set temperature. The oven not heating properly turned out to be a failed bake element that needed replacement. The Problem The customer reported that their oven was not heating properly and wouldn’t heat to the set temperature. This is a common issue … Read more
A Kenmore dishwasher on Georgetown Street in Louisville was making a grinding sound and wasn’t pushing water to the top rack to clean the dishes. The homeowners wanted to know if it was fixable and requested service after 3:30 PM. Our diagnosis revealed the issue could be resolved without replacement parts. The Problem The customer … Read more
A Samsung dryer on Danielle Avenue in Louisville was working but making clicking squeaking sound. The customer had kept the original papers for the unit. Our diagnosis revealed a worn idler pulley causing the noise. The Problem The customer reported that the dryer works but making clicking squeaking sound. They mentioned having the original papers … Read more
We responded to a service call on Eastview Street NE in Louisville, OH for an Electrolux EFLS527UTT2 washer making clicking noises during the spin cycle. Our diagnostic inspection revealed a loose basket pulley and failing shock absorbers — both mechanical issues that would affect wash performance and potentially damage other components if left unaddressed. The … Read more