A Salem homeowner called about LED lights that only flickered in both the fridge and freezer compartments of their 6-year-old Kenmore double door refrigerator. While everything else worked great, the flickering lights made it difficult to see inside. We found failed light modules in both sections that needed replacement. The Problem The customer bought this … Read more
We responded to a service call for an LG dryer on Helen Place NW in Canton, OH. The customer reported “.01” and our diagnosis confirmed “.01” The Problem The customer complaint was documented as “.01” Diagnosis Our inspection revealed the issue described as “.01” The Repair Parts replaced: No parts replaced Work performed: .01 Result: … Read more
A Louisville homeowner contacted us about their Whirlpool dishwasher leaking water out from under the toe kick. After inspection, we found the sump assembly had failed, causing water to leak onto the kitchen floor during wash cycles. The Problem The customer reported leaking water out from under the toe kick. This type of leak typically … Read more
A customer on Gephart Avenue in Louisville called about their Whirlpool dryer with a door latch broken. Our technician found the catch had failed, preventing the door from securing properly and the dryer from starting. The Problem The customer reported the door latch broken on their Whirlpool dryer model WED4815EW1. This prevented the door from … Read more
A customer on 18th St NW in Canton called with a Whirlpool washer that wasn’t draining. We found a failed water pump that needed replacement to restore proper drainage function. The Problem The customer reported their Whirlpool washer was not draining. Water would remain in the tub at the end of wash cycles, preventing clothes … Read more
A Whirlpool refrigerator on Paris Ave N E in Paris, OH wasn’t producing ice after being reconnected following five years of storage. The ice maker previously worked, but stopped after the refrigerator door was left open for most of a day, then the unit sat unplugged for years before being recently restarted. The Problem The … Read more
A Maytag refrigerator on Union Ave in Homeworth, OH was making limited ice after a recent icemaker replacement. The customer reported the unit “made one batch of ice only” since the new icemaker was installed. Our diagnosis revealed a failed water valve that was likely damaged when the original icemaker shorted out. The Problem The … Read more
A GE refrigerator on Pilot Knob Ave NE in Louisville was making an intermittent squealing sound. The customer was also concerned with sporadic cooling. Our diagnosis showed all temperatures looked good at this point. The Problem The customer reported a squealing sound that was intermittent. They were also concerned with sporadic cooling issues. Diagnosis We … Read more
A Canton homeowner contacted us when their Whirlpool dryer stopped spinning completely. The drum wouldn’t turn at all, leaving clothes wet after a full cycle. Our diagnosis revealed a broken drive belt — a common failure point on this RED4400SQ0 model. The Problem The customer reported the dryer was not spinning. The unit would start … Read more
A customer on 7th Street Northeast in Canton called about their Whirlpool washer that won’t start. Our diagnosis revealed the control board has failed, but the customer chose not to proceed with the repair at this time. The Problem The customer reported their Whirlpool washer won’t start. The unit showed no response when attempting to … Read more