A KitchenAid wall oven in Massillon was running consistently cool despite showing the correct temperature on its display. The customer had verified with an oven thermometer that both upper and lower ovens were 30-50 degrees below what the control panel indicated. The Problem Upper and lower ovens not getting up to temp. Checked with oven … Read more
We responded to a service call on Leonard Avenue Southwest in Massillon, OH for a Whirlpool gas range with intermittent ignition issues. The customer reported that the gas oven sometimes ignites but often does not relight, with the problem becoming noticeable after a recent move. Our diagnosis revealed a failed igniter that needed replacement. The … Read more
We responded to a service call on Mc Call Road in Garrettsville, OH for a Whirlpool washer with an agitator not working. What appeared to be a mechanical failure turned out to be a water supply issue affecting the entire home’s plumbing system. The Problem The customer reported that the agitator was not working on … Read more
We returned to a customer on E 12th St in Alliance, OH for a follow-up on their Samsung dryer that was still making intermittent sounds. What seemed like a complex mechanical issue turned out to be three loose plastic access plugs rattling underneath the unit. The Problem The customer reported that the dryer was still … Read more
A Samsung refrigerator on Stratavon Drive Northwest in North Canton was making squeaking sounds from a recently installed fan. The customer sent us a video showing the issue with the new fan that was already squeaking. The Problem The refrigerator fan that is new is squeaking. The customer provided a video demonstrating the noise issue … Read more
We responded to a dryer repair call on Gate House Street Northeast in Canton, OH. The customer reported their Samsung dryer was not heating. Our diagnosis revealed a failed heating element that would require replacement. The Problem The customer contacted us because their Samsung dryer was not heating. The unit would run through its cycles … Read more
We responded to a North Canton home where a GE dryer was getting very hot in the back and wouldn’t run. The customer reported hitting the button resulted in just a whirring sound, and they’d already had the vent professionally cleaned with no improvement. The Problem Gets very hot in the back and will not … Read more
We got a call from a homeowner on 24th Street Northeast in Canton, OH about a Whirlpool dryer that wouldn’t start when they pushed the start button. The dryer had worked fine just a few days ago and dried everything normally. Our diagnostic revealed the issue wasn’t with the dryer itself — the electrical outlet … Read more
A GE refrigerator on Kennedy Street in Louisville, OH wasn’t cooling despite the customer vacuuming out the back three months prior. We found the compressor running but overheating with no cooling in either the fridge or freezer compartments. The Problem The customer reported the refrigerator says it’s satisfied but won’t seem to cool. They had … Read more
We were called to Edmar Street in Louisville, OH for a GE washer making loud noise and refusing to spin or drain. The customer had already tried replacing suspension rods and checking hoses. When we opened it up, we discovered the drum base was broken — a fatal failure that meant this washer was done. … Read more