We received a call about a Bosch wall oven in Newbern with sporadic heat that was causing household frustration. After monitoring both upper and lower oven temperature cycles, we found the unit was actually performing within normal range. The Problem The customer reported sporadic heat from their wall oven. Wife not happy. Diagnosis Monitored temperature … Read more
A customer on Shawnee Circle in Louisville called about their Frigidaire refrigerator only cooling to about 50 degrees with error codes appearing. We found the air return frosted over, blocking proper airflow and preventing the refrigerator from maintaining temperature. The Problem The customer reported that the fridge was only cooling to about 50 and the … Read more
A Speed Queen dryer in North Canton stopped working completely for a customer who confirmed it had power and was properly plugged in. The unit wouldn’t turn on at all, which led us to investigate the internal drive system where we found a broken belt wrapped around the motor pulley. The Problem The customer reported … Read more
A Frigidaire range on N Nickel Plate Street in Louisville was making excessive fan noise similar to what other tenants were experiencing. Our diagnosis revealed a failing cooling fan that needed replacement to restore quiet operation. The Problem The customer reported fan noise like other apartment units were experiencing. This suggested a common issue with … Read more
A Canton homeowner called about their Whirlpool dishwasher making a loud whining sound during the wash cycle. We diagnosed a failed wash pump and got their dishwasher running quietly again. The Problem The customer reported their dishwasher was making a loud whining sound during the wash cycle. This noise was disruptive and indicated a mechanical … Read more
A Whirlpool dryer on Maplegrove Street in Louisville wasn’t drying clothes and had no heat. We found the heating element had failed completely — burned out with visible breaks in the coil. The dryer cavity was also packed with hair and lint that restricted airflow through the system. The Problem The customer reported their dryer … Read more
A customer in Massillon called about their LG dryer making loud squeaking noise when running and smelling burning rubber. They were concerned the belt may have come off or broken and also mentioned having the wrong cord. Our inspection revealed failed drum support components that needed immediate replacement. The Problem The customer reported their dryer … Read more
We returned to a Canton home where the customer reported their Samsung dryer was definitely not working. Upon inspection, we found the dryer was actually heating properly, but the underlying ventilation issue from our previous visit remained unresolved. The Problem The customer called saying the dryer is definitely not working and requested Friday service. This … Read more
We completed a refrigerator repair on Shawnee Circle in Louisville, OH this week. The customer’s side-by-side Frigidaire wasn’t cooling in the fresh food section while the freezer stayed frozen, and the control panel was beeping. Our diagnosis revealed a faulty damper that wasn’t cycling properly. The Problem The customer reported their side-by-side refrigerator not cooling … Read more
A Canton homeowner called about their Kenmore refrigerator not cooling. Our diagnostic revealed the cold control needs replacement, with a generic option currently available for this older model. The Problem The customer reported their refrigerator was not cooling properly. This is a common complaint that can stem from several different components in the cooling system. … Read more