Samuel Willhite A Whirlpool refrigerator in Columbiana was causing water accumulation on shelves, especially on top shelves. Our diagnosis revealed a plugged defrost drain that needed clearing and a failed defrost drain heat probe requiring replacement. The Problem The customer reported water accumulation on shelves especially on top shelves. This type of water buildup typically indicates drainage … Read more
A Louisville homeowner called when their gas dryer stopped heating completely. We found the thermal fuse had failed — a common issue that can happen from restricted venting or simple wear and tear over time. The Problem The customer reported their gas dryer was not heating. The unit would run through its cycles normally, but … Read more
A Kenmore washer in Canton, OH was filling with water but then stopping with no agitation. We diagnosed a failed lid switch that was preventing the wash cycle from continuing once the tub filled. The Problem The customer reported that their washer filled with water and then stopped with no agitation. The machine would start … Read more
A GE washer on Ohio Avenue in Massillon wasn’t agitating properly, though it spun and drained fine. When we opened it up, we found the agitator had come loose — the splines had separated from the original piece, leaving it unable to grip and move clothes during the wash cycle. The Problem The customer reported … Read more
A Samsung side-by-side refrigerator repair in Canton brought us to Greenfield Avenue SW for a persistent water leak issue. Every couple of days, water was coming from the freezer compartment and running onto the floor. Our diagnosis revealed a blocked defrost drain system that needed immediate attention. The Problem The customer reported that every couple … Read more
A Samsung French door refrigerator on Roslyn Avenue Southwest in Canton had stopped dispensing ice and water completely. The homeowner called us when both the ice machine and water machine quit working. Our diagnosis revealed a plumbing issue rather than an appliance problem. The Problem The customer reported that their refrigerator’s ice machine and water … Read more
A customer in Dalton called about their Admiral refrigerator’s ice and water dispenser that had stopped responding. The dispenser switch and lever weren’t working at all. We found the problem was ice buildup and mineral deposits blocking the mechanism behind the lever. The Problem The ice/water dispenser switch/lever is not working. The customer couldn’t get … Read more
A Louisville laundromat called with intermittent heating issues on three commercial Dexter dryers. The owner had identified faulty Synetek ignitors as the root cause and requested replacement with Gemline control modules. The Problem North Chapel Laundromat reported intermittent no heat on their newer Dexter dryers. The owner had already diagnosed faulty Synetek dryer ignitors as … Read more
We responded to a service call on Raymond Street Northwest in Uniontown, OH for a Samsung refrigerator where the customer was unable to set freezer temp. After our diagnostic inspection, we found all systems were functioning properly. The Problem The customer reported being unable to set freezer temp on their Samsung RF28T5001SR/AA refrigerator. Diagnosis Our … Read more
We responded to a service call in Leetonia for an LG dishwasher that was tripping the breaker shortly after the cycle started. The customer had already installed a GFCI outlet after noticing the original outlet appeared burned, but the unit was still tripping after about one minute of operation. The Problem The dishwasher would trip … Read more