A Salem homeowner called about LED lights that only flickered in both the fridge and freezer compartments of their 6-year-old Kenmore double door refrigerator. While everything else worked great, the flickering lights made it difficult to see inside. We found failed light modules in both sections that needed replacement. The Problem The customer bought this … Read more
We responded to a service call for an LG dryer on Helen Place NW in Canton, OH. The customer reported “.01” and our diagnosis confirmed “.01” The Problem The customer complaint was documented as “.01” Diagnosis Our inspection revealed the issue described as “.01” The Repair Parts replaced: No parts replaced Work performed: .01 Result: … Read more
We completed an adjustment service call on an Electrolux dryer in Canton, OH. The customer requested an adjustment, and our technician performed the necessary adjustment to restore proper operation. The Problem The customer called requesting an adjustment for their Electrolux dryer. No specific operational issues were detailed beyond the need for adjustment. Diagnosis Our technician … Read more
A customer in East Canton contacted us about their Whirlpool microwave that wasn’t working properly. After diagnosing the issue, we were able to resolve the problem without replacing any parts. The Problem The customer reported that their Whirlpool microwave was not functioning as expected and needed professional service. Diagnosis Our technician performed a thorough evaluation … Read more
A customer on Eastview Street NE in Louisville called about their Electrolux washer that wasn’t working properly. Our technician Samuel Willhite diagnosed and resolved the issue without needing any replacement parts. The Problem The customer reported that their Electrolux EFLS527UTT2 washer was experiencing operational issues that prevented normal use. Diagnosis Upon inspection, our technician identified … Read more
A Whirlpool washer on Monroe Avenue Northeast in Canton, OH was making knocking sounds and not spinning right. Our diagnostic revealed multiple failed components that made replacement the only viable option. The Problem The customer reported knocking and not spinning right on their Whirlpool washer. These symptoms pointed to potential issues with the motor assembly … Read more
A homeowner in North Canton called about their JennAir double oven with a dangerous malfunction. The broiler on the top oven was turning on by itself and wouldn’t shut off, forcing them to flip the breaker to stop it. We diagnosed a failed control board with a stuck broil relay. The Problem The customer reported … Read more
A North Canton customer called about their Frigidaire washer not draining properly. Our technician arrived to find the machine was actually draining normally during testing. We provided service call coverage for any future drain issues. The Problem The customer reported their Frigidaire washer was not draining properly. This is a common complaint that can stem … Read more
A Samsung oven at a home on Ensenada Street Northeast in Hartville wasn’t reaching the set temperature. The customer reported it was maybe 50 degrees low, and when set at 375 degrees, it would beep for preheat at 325 but slowly climb to 350. The Problem The customer noticed their Samsung oven wasn’t reaching the … Read more
A Samsung washer in Canton, OH wouldn’t spin during the wash cycle. The customer reported it would turn on and fill with water, but the barrel wouldn’t turn. Our diagnosis revealed a failed drain pump that needed replacement. The Problem The customer called because their Samsung washer wouldn’t spin. It would turn on and fill … Read more