A Whirlpool refrigerator in Akron was leaking water inside the fresh food compartment. The defrost drain in the freezer compartment was plugged and running water into the refrigerator when it defrosted. We cleared the obstruction and installed a drain probe heater to prevent recurrence. The Problem The customer reported their fridge was leaking water inside. … Read more
A customer in Canton contacted us about their LG washer with a leaking door boot. They had already ordered a replacement rubber boot but realized after watching a YouTube video that this repair was beyond their comfort level. The Problem The customer reported their boot was leaking and had attempted to research the repair themselves. … Read more
We responded to a call in Canton, OH for a Whirlpool dishwasher with a clogged drain. The customer needed help repairing their unit that wasn’t draining properly. Our diagnosis revealed an obstructed drain line that required clearing and reassembly. The Problem The customer reported a clogged drain and needed help repairing their Whirlpool dishwasher. The … Read more
We received a call from a customer in Kent, OH about their Whirlpool washer making loud noise. When we arrived at the home on Vine Street, our diagnosis revealed a broken drum support — and unfortunately, the parts are no longer available for this model. The Problem The customer reported their Whirlpool washer was making … Read more
A refrigerator repair call in Minerva brought us to a classic defrost system failure. The customer reported constant freezer blower but refrigerator side is warming slowly. Our diagnosis revealed a failed defrost heater that needed immediate replacement. The Problem The customer called about constant freezer blower but refrigerator side is warming slowly. This combination of … Read more
A Frigidaire refrigerator in Alliance, OH was reported to have too much freon. Our diagnosis revealed the damper had failed, but the part was no longer available for this older model. The Problem The customer reported too much freon in their Frigidaire GLRS237ZAB5 refrigerator. This complaint typically indicates temperature control issues related to the cooling … Read more
A Samsung refrigerator on Northlawn Avenue in Louisville was having water run continuously from the ice maker — the same problem that had occurred a couple years earlier. The customer had even replaced the ice maker itself trying to fix the issue, but the water valve assembly was the real culprit. The Problem Water was … Read more
We received a service call in Alliance for an Admiral dishwasher that won’t start. The homeowner was frustrated because the unit had power but wouldn’t respond to any button presses. What we discovered was a simple but commonly overlooked issue. The Problem The customer reported their dishwasher won’t start. The unit had power and displayed … Read more
A KitchenAid dishwasher in Louisville was stopping mid-cycle with flashing lights, requiring hours before it would restart. Our diagnosis revealed a failed main control board that needed replacement to restore normal operation. The Problem The customer reported that their dishwasher would just stop running anytime during the wash cycle and the lights would flash sometimes … Read more
We received a call from Canton, OH about a GE refrigerator that wasn’t holding proper temperatures. The temp was set at 37/0 but the reading showed 60/-5, indicating a serious cooling problem that needed immediate attention. The Problem The customer reported that their refrigerator temperature was set at 37°F for the fresh food compartment and … Read more