A customer in Massillon called about their LG washer that had water sitting on the bottom and wouldn’t spin. When we arrived, the water was gone and the machine did spin in diagnostic mode, but we needed to find what was causing the intermittent problem. The Problem The customer reported that water sat on bottom … Read more
A GE stove in Sandyville wasn’t burning right, with an oven that wouldn’t hardly turn on and a broiler that burns way too high. Our diagnosis revealed the unit had been switched from natural gas to propane but not adjusted properly. The Problem The customer reported that their stove doesn’t burn right. The oven won’t … Read more
We recently completed a washer repair on Arrowhead Drive Southwest in Dellroy, OH. The customer’s Maytag washer wasn’t spinning properly, leaving clothes soaked at the end of each cycle. Our diagnosis revealed a failed shift actuator that needed replacement. The Problem The customer reported that the spin cycle doesn’t work and clothes are still soaked … Read more
A customer in Uniontown called about their KitchenAid French door refrigerator with freezer on the bottom that was occasionally leaking, leaving water all over the kitchen floor. We found indications of leak from ice bucket and took steps to isolate the problem. The Problem The homeowner reported their French door refrigerator with freezer on the … Read more
A Samsung refrigerator in Massillon, OH had a shut off arm in the freezer ice machine that was bent, but still working. We found the ice maker assembly needed replacement to restore proper operation. The Problem The customer reported the shut off arm in freezer ice machine was bent, but working. While the ice maker … Read more
An Admiral dishwasher on Harding Ave NW in Massillon had a completely dead control panel with no lights working at all. The customer mentioned it had frozen before with some lights still on, but now nothing responded. We found the door latch had failed, preventing the control panel from activating. The Problem The control panel … Read more
A customer in Malvern called about their Whirlpool refrigerator that had completely stopped cooling. The compressor wasn’t running at all, leaving both compartments at room temperature. Testing the electrical circuit revealed a failed start relay that was preventing the compressor from engaging. The Problem The refrigerator wasn’t maintaining temperature in either the fresh food or … Read more
A Whirlpool refrigerator in Carrollton, OH stopped making ice and wasn’t maintaining proper freezer temperatures. When we opened the lower access panel, we found condenser coils completely clogged with pet hair — a thick mat that was choking off all airflow through the cooling system. The Problem The customer reported their Whirlpool refrigerator had stopped … Read more
A GE dryer in Dover was making a strange noise, prompting the homeowner to schedule a diagnostic visit. Upon inspection, we found the felt seal had worn off on the front panel of the dryer where the drum turns — a common wear point on four-year-old units that causes the distinctive scraping sound. The Problem … Read more
A Speed Queen washer on Teepee Drive in Minerva, OH stopped working with loud noise and water leaking everywhere. The homeowner called when their top-load washer became completely inoperable. We found a sock had been sucked up in the drain pump and shattered it. The Problem The customer reported their Speed Queen washer stopped working, … Read more