A Crosley washer in Massillon wasn’t starting its cycle properly. The machine would start filling with water and then error out. We found the actuator had failed and needed replacement. The Problem The customer reported their washer won’t start cycle. It starts filling with water and errors out before completing the wash sequence. Diagnosis Testing … Read more
A Samsung washer in Canton, OH had black mold all over the rubber door seal that wouldn’t come clean even after cleaning cycles. The units were stacked, which prevented our technician from completing the door boot replacement during the initial visit. The Problem The customer reported black mold all over the rubber piece inside the … Read more
A Canton, Ohio homeowner called us when their Whirlpool washer wouldn’t lock or initiate a wash cycle. The lock on the machine wasn’t working properly, leaving them with a completely non-functional washer that couldn’t start any cycle. The Problem The lock on machine not working properly. Washer won’t lock or initiate wash cycle. Without a … Read more
We serviced a Samsung washer in Alliance, OH that had no lights or response on user interface. The customer confirmed they could power a drill from the outlet, so we knew the problem was internal. After diagnosis and repair, we found multiple issues with the control system that required both wiring repair and a new … Read more
A North Canton customer called us about their Maytag washer making a loud grinding type of noise during the spin and rinse cycles. When we arrived at 134 Sutton Ave NE, we found a classic bearing failure that would require extensive disassembly to repair. The Problem When it’s in spin/ rinse cycle there’s a loud … Read more
A Canton homeowner called when their Amana Tandem washer wouldn’t spin. We found a plugged filter at the drain pump preventing proper drainage and spin cycle operation. The Problem The customer reported their washer won’t spin. The unit would fill and agitate normally but failed to complete the spin cycle, leaving clothes soaking wet. Diagnosis … Read more
A GE washer in Carrollton, OH wasn’t draining properly and had no real spin. We found an obstructed drain filter that was preventing normal operation. The Problem The customer reported that their washer doesn’t drain properly and there was no real spin during the cycle. Water was remaining in the tub after wash cycles completed. … Read more
We responded to a service call in Uhrichsville, OH for a GE washer making a screeching noise when agitating. Our diagnosis revealed the transmission was leaking oil onto the belt, causing it to slip and squeak. The Problem The customer reported their washer makes a screeching noise when agitating. This type of noise typically indicates … Read more
A Samsung washer in Minerva wasn’t filling with water, and the customer also noticed the drum seemed loose. After inspection, we found the cold water inlet screen was plugged with water softener resin from a faulty new water softener system. The Problem The customer reported water not going into machine and that the drum seems … Read more
A Speed Queen commercial washer at a rental property in Canton wasn’t draining properly and had coin mechanism issues. Our technician found the machine dry on arrival and ran two full cycles to verify operation. The Problem The property owner reported that the Speed Queen washer took coins but wasn’t draining according to the tenants. … Read more