We got a call from Maplegrove Street in Louisville for a Samsung top-load washer that was beeping during cycles and refusing to finish loads. The customer thought maybe the suspension springs were going bad, but when we opened it up, the problem was sitting right at the water supply — completely clogged inlet screens. The … Read more
A customer on Walnut Road Southwest in Massillon called about their Whirlpool dryer that spins but no heat. After testing the heating element, we found it had failed completely and the unit was packed with lint buildup. The Problem The customer reported their dryer spins but no heat. The drum would tumble clothes normally, but … Read more
A Frigidaire refrigerator on Northlawn Avenue Northeast in Louisville wasn’t making ice, though it dispensed water fine. Our diagnosis revealed multiple issues with the icemaker system that made repair inadvisable. The Problem The customer reported no ice production from their Frigidaire refrigerator. Water dispensing worked normally, but the icemaker had stopped functioning entirely. Diagnosis We … Read more
A Louisville homeowner called about their Frigidaire range oven not heating correctly. We diagnosed the unit and found it needs a bake element at minimum, but couldn’t remove it from the counter to fully test. The customer decided to proceed with purchasing a new unit instead. The Problem The customer reported their oven not heating … Read more
A Maytag washer on Denver Drive in Youngstown stopped mid-cycle and wouldn’t drain, with a hot plastic smell developing. Our diagnosis revealed a motor overheating issue on this LAT9616AAE model, but unfortunately the motor is no longer available for replacement. The Problem The washer will start a load and half-way into the cycle it stops … Read more
A customer on West South Range Road in Alliance, OH called us about their Maytag washer not draining fully and clothes coming out soaking wet. After moving the unit upstairs, multiple fault codes had stored in the control system, pointing to various sensing errors. The Problem The customer reported their washer was not draining fully, … Read more
We responded to a service call in Mechanicstown for an NXR range that wasn’t heating properly. The customer reported the oven not heating well with a sporadic gas smell. Our diagnosis revealed a weak igniter that wasn’t drawing sufficient amperage to reliably open the gas valve. The Problem The customer complained that the oven was … Read more
A Canton homeowner called about their Whirlpool washer that doesn’t know what cycle to go on and wasn’t properly washing clothes. Upon inspection, we discovered significant internal damage that made repair impractical. The Problem The customer reported that their washer doesn’t know what cycle to go on and they think it’s not properly washing their … Read more
A Canton homeowner called about her Roper washer that was not washing. Our inspection revealed a gear case leaking, though the unit should operate relatively normally for the time being. The Problem The customer reported her washer was not washing properly. Diagnosis During our diagnostic examination, we found the gear case was leaking. This component … Read more
A Canton homeowner called about their Whirlpool dryer repeatedly shredding belts with a knocking sound and drum stopping when loaded with clothes. After diagnosing the unit, we confirmed it needs a pulley and belt replacement, but the customer opted to handle the repair themselves. The Problem The customer reported their dryer was repeatedly shredding the … Read more