A Tallmadge customer called about their Whirlpool washer’s spin cycle not working, making weird droning noise and thumping like the load was uneven. We found the hub had stripped, causing the wash plate to lose connection and creating the noise and balance issues. The Problem The spin cycle is not working. It makes weird droning … Read more
A customer on Homeland Avenue Northeast in Louisville called about their LG washer that wouldn’t power on. When we opened up the WM5000HVA, we found the main board was getting 120V but the user interface was unresponsive despite having DC voltage. The Problem The washer wouldn’t power on at all. No lights, no response when … Read more
A customer in Bolivar, OH called about their LG washer making noise during the drain cycle and not draining properly. They suspected the drain pump had failed after pulling the filter and finding 2 buckets of water that had never been there before. Our diagnosis confirmed their suspicion — the drain pump had indeed failed. … Read more
A Whirlpool washer on Graham Drive in Louisville was only cycling to the wash but would not spin or rinse, staying stuck at those cycles. The customer had tried a factory reset which worked temporarily before the problem returned. Our diagnosis revealed a failing main control board throwing an F3E2 power error. The Problem The … Read more
A Maytag washer in Canton, OH was displaying F9E1 error code and draining water unexpectedly. The customer reported that it started draining the water out right before they left that morning, with the error code still flashing and the lid still locked. Our diagnosis revealed a failed drain harness causing the drainage malfunction. The Problem … Read more
A Canton homeowner called about their Maytag washer that would start sensing the load and then the light would go to done. After replacing the lid lock twice without success, we diagnosed capacitor failure with F5E3 and F7E1 error codes. The Problem The customer reported that the washer starts sensing the load and then the … Read more
A Midea top load washer in Alliance was giving error code E2 when draining, forcing the homeowner to manually empty it when the cycle wouldn’t complete. Our diagnosis revealed a failed drain pump that needed replacement to restore normal operation. The Problem The customer reported that their Midea top load washer gives error code E2 … Read more
A Canton homeowner called about their 3-year-old Frigidaire washer that kept reading ERR with water coming from the bottom. They suspected damage from moving, as it worked fine before being transported to their new home. The Problem The customer reported that their washer keeps reading ERR and water is coming from the bottom. They think … Read more
A Samsung washer on Reno Dr in Louisville, OH wouldn’t drain, leaving clothes soaked after each wash cycle. Our diagnostic revealed the drain pump had power but wasn’t cycling, requiring a complete pump replacement to restore proper drainage. The Problem The customer reported their Samsung washer won’t drain. Water remained in the tub after wash … Read more
A Samsung washer on Clarendon Ave NW in Canton, OH was displaying a 4c error code and not spinning out. We diagnosed a failed water valve and replaced it to restore normal operation. The Problem The customer reported their Samsung washer was showing a 4c error code and not spinning out properly during the wash … Read more