A Samsung dryer at 233 High St NW in East Canton wasn’t producing any heat, though everything else worked fine. We found a bad heating element — a common issue with Samsung dryers that required replacing the entire heating assembly. The Problem The customer reported no heat, but everything else was working fine. The dryer … Read more
A Maytag washer in Massillon stopped powering on after the customer attempted to reset the computer following a drainage issue. Our diagnosis revealed multiple control board failures that made replacement the better option. The Problem The customer reported that the unit had quit draining. She cleaned the drain filter and used programming settings to attempt … Read more
A Canton homeowner contacted us when their Whirlpool dryer stopped spinning completely. The drum wouldn’t turn at all, leaving clothes wet after a full cycle. Our diagnosis revealed a broken drive belt — a common failure point on this RED4400SQ0 model. The Problem The customer reported the dryer was not spinning. The unit would start … Read more
A customer on 7th Street Northeast in Canton called about their Whirlpool washer that won’t start. Our diagnosis revealed the control board has failed, but the customer chose not to proceed with the repair at this time. The Problem The customer reported their Whirlpool washer won’t start. The unit showed no response when attempting to … Read more
A Samsung washer on Porter Road in Atwater was displaying a 4C error and not wringing water out. Our diagnosis revealed a failed water valve that required replacement to restore proper operation. The Problem The customer reported a 4C error code appearing on their Samsung washer along with the machine not wringing water out of … Read more
A Canton homeowner called about water leaking from the float area of their Whirlpool dishwasher. We checked the float housing components but couldn’t replicate the leak during our visit. The Problem The customer reported leaking water from float area on their Whirlpool dishwasher model WDT970SAHW0. Diagnosis Water leaking from float housing. Unable to replicate. Happened … Read more
A Canton homeowner called us when their Whirlpool dryer needed us to check connection. Our inspection revealed a faulty heater terminal that required replacement to restore proper operation. The Problem The customer reported they needed us to check connection on their Whirlpool dryer. Diagnosis During our inspection, we found the heater terminal was faulty and … Read more
We received a call about an Amana washer on East Wayne Street in Alliance that wouldn’t cycle. The customer was dealing with a machine that simply refused to progress through its wash program. Our diagnosis revealed error codes F8E1 and F5E2 pointing to clogged water inlet screens. The Problem The customer reported that their Amana … Read more
A Uniontown homeowner contacted us about standing water in the bottom of their Whirlpool dishwasher. They suspected a clog but weren’t certain of the cause. Our diagnosis confirmed their hunch — we found an obstruction blocking the drain hose. The Problem There was standing water in the bottom of the dishwasher. The customer guessed it … Read more
A commercial laundromat on West Main Street in Louisville called with two dryers out of order and several washers down. We were able to get one dryer back up and running, but the Dexter washer that won’t spin required specialized commercial expertise beyond our scope. The Problem Two dryers out of order and several washers. … Read more