A customer in East Canton contacted us about their Whirlpool microwave that wasn’t working properly. After diagnosing the issue, we were able to resolve the problem without replacing any parts. The Problem The customer reported that their Whirlpool microwave was not functioning as expected and needed professional service. Diagnosis Our technician performed a thorough evaluation … Read more
A Samsung dryer at 233 High St NW in East Canton wasn’t producing any heat, though everything else worked fine. We found a bad heating element — a common issue with Samsung dryers that required replacing the entire heating assembly. The Problem The customer reported no heat, but everything else was working fine. The dryer … Read more
A customer in East Canton called about their GE range’s oven convection fan not running. The fan that circulates heat wasn’t operating during convection mode. Our diagnosis revealed the fan was actually functioning properly during convection operation. The Problem The customer reported that their oven convection fan was not running — specifically the fan that … Read more
A Whirlpool washer on Argyle Road Southeast in East Canton was leaking water after each wash cycle. The customer reported that his wife just used the washer and it leaks worse. Our inspection revealed the door boot had come off of the drum. The Problem Wife just used the washer and it leaks worse. Diagnosis … Read more
A Maytag dryer in East Canton was brought out of storage but had developed a dangerous gas leak. The dryer was leaking gas from the valve, but the replacement valve is no longer available from the manufacturer. The Problem The customer had a dryer that they took from storage and it was leaking gas. This … Read more
A Kenmore refrigerator on Sam Krabill Avenue Southeast in East Canton was running but not cooling again. Our diagnostic revealed failed main board and evaporator fan components causing the cooling system malfunction. The Problem The customer reported her refrigerator running but not cooling again. The unit was operational but failing to maintain proper temperatures in … Read more
A Whirlpool range in East Canton was displaying error code F2 E1 and experiencing control lockups that required disconnecting power to shut off the oven. Our diagnosis revealed a stuck cancel button on the user interface causing the malfunction. The Problem The customer reported error code F2 E1 with the oven not functioning properly. Controls … Read more
A customer on Weimer Drive Southeast in East Canton called about their Whirlpool washer with the door boot coming off. We found the door boot spring had failed, allowing the rubber seal to pull away from its proper position. The Problem The customer reported the door boot coming off. This is the rubber seal around … Read more
A Maytag top-load washer in East Canton wouldn’t agitate during wash cycles. The customer reported the machine would fill with water but the clothes weren’t moving around properly. Our diagnosis revealed worn components in the wash basket assembly that needed replacement. The Problem The customer contacted us because their washer will not agitate. This top … Read more
We completed a warranty repair on an LG washer in East Canton, OH that was throwing a U5 error code during the spin cycle. LG sent parts for this known issue, and we replaced the vibration sensor and main board to resolve the problem. The Problem The customer reported an error code U5 on the … Read more