A customer on Weimer Drive Southeast in East Canton called about their Whirlpool washer with the door boot coming off. We found the door boot spring had failed, allowing the rubber seal to pull away from its proper position. The Problem The customer reported the door boot coming off. This is the rubber seal around … Read more
A Maytag top-load washer in East Canton wouldn’t agitate during wash cycles. The customer reported the machine would fill with water but the clothes weren’t moving around properly. Our diagnosis revealed worn components in the wash basket assembly that needed replacement. The Problem The customer contacted us because their washer will not agitate. This top … Read more
We completed a warranty repair on an LG washer in East Canton, OH that was throwing a U5 error code during the spin cycle. LG sent parts for this known issue, and we replaced the vibration sensor and main board to resolve the problem. The Problem The customer reported an error code U5 on the … Read more
A Frigidaire dryer on Bundy Avenue in East Canton was leaking grease into the drum. When we opened it up, we found the transmission had failed and was leaking oil into the spin basket. The Problem The customer reported that grease is leaking into the drum. This created a messy situation where clean clothes were … Read more
We responded to a service call in East Canton for a Samsung dryer that wouldn’t operate. The customer reported their dryer was completely dead, but our diagnosis revealed the unit had overheated due to a lint-covered thermistor, which caused the thermal fuse to blow. The Problem The customer’s Samsung DV350AEW/XAA dryer won’t operate. The unit … Read more
A Whirlpool washer in East Canton wasn’t switching into spin cycle after rinse and would go back to wash then stop. The customer could manually select “drain & spin” mode and it would work fine. We found a stored error code for long fill or no fill caused by a partially obstructed cold water screen. … Read more
A Frigidaire dryer in East Canton was running but wouldn’t spin, leaving clothes wet after full cycles. Our diagnostic revealed multiple worn components that needed replacement to restore proper operation. The Problem The customer reported that the dryer runs but won’t spin. The unit would start and heat normally, but the drum remained stationary, preventing … Read more
A GE upright freezer in East Canton was cooling but not freezing, leaving the customer’s frozen foods at risk. Our diagnosis revealed a coolant leak that made repair uneconomical compared to replacement. The Problem The customer reported their GE upright freezer was cooling but not freezing. Food items were staying cold but weren’t maintaining proper … Read more
A Maytag top-loading washer in East Canton, OH wasn’t draining properly and the motor was humming. Our diagnosis revealed a leaking water valve that was causing the machine to overflow, forcing the drain pump to work overtime until it overheated. The Problem The customer reported that the tub does not drain and the motor hums … Read more
A Kenmore Elite Oasis washer in East Canton was showing load unbalanced errors even when the loads were properly balanced. The customer suspected the suspension rods, but our diagnosis revealed the real problem was deeper in the machine’s mechanics. The Problem The customer reported that their washing machine keeps showing load unbalanced which it is … Read more