A Whirlpool washer on Argyle Road Southeast in East Canton was leaking water after each wash cycle. The customer reported that his wife just used the washer and it leaks worse. Our inspection revealed the door boot had come off of the drum. The Problem Wife just used the washer and it leaks worse. Diagnosis … Read more
A Maytag dryer in East Canton was brought out of storage but had developed a dangerous gas leak. The dryer was leaking gas from the valve, but the replacement valve is no longer available from the manufacturer. The Problem The customer had a dryer that they took from storage and it was leaking gas. This … Read more
A Kenmore refrigerator on Sam Krabill Avenue Southeast in East Canton was running but not cooling again. Our diagnostic revealed failed main board and evaporator fan components causing the cooling system malfunction. The Problem The customer reported her refrigerator running but not cooling again. The unit was operational but failing to maintain proper temperatures in … Read more
A Whirlpool range in East Canton was displaying error code F2 E1 and experiencing control lockups that required disconnecting power to shut off the oven. Our diagnosis revealed a stuck cancel button on the user interface causing the malfunction. The Problem The customer reported error code F2 E1 with the oven not functioning properly. Controls … Read more
A customer on Weimer Drive Southeast in East Canton called about their Whirlpool washer with the door boot coming off. We found the door boot spring had failed, allowing the rubber seal to pull away from its proper position. The Problem The customer reported the door boot coming off. This is the rubber seal around … Read more
A Maytag top-load washer in East Canton wouldn’t agitate during wash cycles. The customer reported the machine would fill with water but the clothes weren’t moving around properly. Our diagnosis revealed worn components in the wash basket assembly that needed replacement. The Problem The customer contacted us because their washer will not agitate. This top … Read more
We completed a warranty repair on an LG washer in East Canton, OH that was throwing a U5 error code during the spin cycle. LG sent parts for this known issue, and we replaced the vibration sensor and main board to resolve the problem. The Problem The customer reported an error code U5 on the … Read more
A Frigidaire dryer on Bundy Avenue in East Canton was leaking grease into the drum. When we opened it up, we found the transmission had failed and was leaking oil into the spin basket. The Problem The customer reported that grease is leaking into the drum. This created a messy situation where clean clothes were … Read more
We responded to a service call in East Canton for a Samsung dryer that wouldn’t operate. The customer reported their dryer was completely dead, but our diagnosis revealed the unit had overheated due to a lint-covered thermistor, which caused the thermal fuse to blow. The Problem The customer’s Samsung DV350AEW/XAA dryer won’t operate. The unit … Read more
A Whirlpool washer in East Canton wasn’t switching into spin cycle after rinse and would go back to wash then stop. The customer could manually select “drain & spin” mode and it would work fine. We found a stored error code for long fill or no fill caused by a partially obstructed cold water screen. … Read more