We serviced a Maytag refrigerator on Moore Ave SE in Canton, OH after the ice maker quit making ice. Our diagnosis revealed stripped gears in the ice maker that prevented proper cycling, requiring a complete ice maker replacement. The Problem The customer reported their Maytag refrigerator’s ice maker quit making ice. The unit was getting … Read more
A customer on 2nd Street in Cuyahoga Falls called about her GE dryer clicking off during its first run of the day. She mentioned running the washer and dryer simultaneously and wondered if that caused the issue. We found a blown thermal fuse on the motor circuit. The Problem The customer ran a load of … Read more
A customer on Johnstown Road Northeast in Dover called about a gas smell when sitting near their Thermador range. We found an extra gas fitting that shouldn’t have been there, creating a potential leak hazard at the connection point. The Problem The customer reported a gas smell when sitting near their Thermador range. This type … Read more
A Dover homeowner had a question about their Thermador vent and called us to take a look. We verified the filters were installed properly and confirmed the unit does vent to outside. The Problem The customer had a question about their vent and wanted professional verification that everything was working correctly. Diagnosis We verified filters … Read more
A customer in North Canton called about their front-load GE washer not draining properly. The filter had been checked and seemed fine with no error codes showing, but the pump could be heard trying to run. Our diagnosis revealed a failed drain pump that needed replacement. The Problem The customer reported their front-load GE washer … Read more
We received a service call from East Canton for a Bosch dishwasher that interrupted wash cycle when it would not drain. After the customer cleaned the filter, it drained and finished the run but now makes a noise when washing or rinsing. The Problem Dishwasher interrupted wash cycle when it would not drain. I cleaned … Read more
A GE range on Merrimack Ave NE in Hartville wasn’t heating properly on the front right burner, and the hot surface indicator light stayed on constantly. Our diagnosis revealed the front right hand burner probe was shorted, requiring a complete burner element replacement. The Problem The customer reported that the hot surface indicator light stays … Read more
A Samsung range on Willa Street Northeast in Louisville was having issues with the igniter in the oven, taking longer to heat up and requiring multiple attempts to turn on. Our diagnosis revealed a weak igniter drawing only 2.7 amps, well below the proper range for reliable operation. The Problem The customer reported having issues … Read more
A Whirlpool dishwasher on Beeson Street Northeast in Alliance was stopping mid-cycle with the Clean light illuminated and repeating 3-chime alerts. Our diagnostic revealed multiple stored fault codes, but the unit completed our test cycle without generating new faults. The Problem The customer reported that their dishwasher stops in cycle, with the clean light coming … Read more
A Samsung refrigerator on Parkway Blvd in Alliance, OH was back to being warm after the customer heard a pop sound. Our diagnosis revealed the unit needed both a FR fan assembly and main board replacement, but the customer decided to replace the refrigerator instead. The Problem The customer reported: “I was hoping you wouldn’t … Read more