A customer in Canton called about their LG dryer that wasn’t working properly. After diagnosing the issue, we determined no parts replacement was needed and performed the necessary repair to restore normal operation. The Problem The customer reported their LG DLEX760WE dryer was experiencing operational issues that prevented normal use. Diagnosis Our technician Samuel Willhite … Read more
We completed a service call on Northlawn Avenue NE in Louisville, OH for a Whirlpool refrigerator that wasn’t working properly. The customer had contacted us through our online system, and our diagnostic work revealed the issue could be resolved without replacement parts. The Problem The customer reported their Whirlpool refrigerator model GI0FSAXVY01 was experiencing operational … Read more
A Canton homeowner called about their Frigidaire refrigerator not cooling properly. Our technician Samuel Willhite diagnosed and resolved the issue without requiring any replacement parts. The Problem The customer reported that their Frigidaire refrigerator was not maintaining proper cooling temperatures. Diagnosis Upon inspection of the FFTR2021TW5 unit, our technician identified the root cause and determined … Read more
We responded to a service call on Market Ave N in Canton, OH for a GE range that wasn’t working properly. The customer had reported issues with their RB757BH5CT model, and our diagnostic work revealed the problem could be resolved without replacing any parts. The Problem The customer contacted us about their GE range experiencing … Read more
A Samsung washer on Reno Drive in Louisville, OH needed an adjustment. Our technician Samuel Willhite performed the necessary adjustment to restore proper operation. The Problem The customer reported their Samsung washer required an adjustment. Diagnosis Upon inspection, we determined the washer needed an adjustment to function correctly. The Repair Parts replaced: None Work performed: … Read more
We responded to a service call on Raymond Street Northwest in Uniontown, OH for a Samsung refrigerator where the customer was unable to set freezer temp. After our diagnostic inspection, we found all systems were functioning properly. The Problem The customer reported being unable to set freezer temp on their Samsung RF28T5001SR/AA refrigerator. Diagnosis Our … Read more
We responded to a service call in Leetonia for an LG dishwasher that was tripping the breaker shortly after the cycle started. The customer had already installed a GFCI outlet after noticing the original outlet appeared burned, but the unit was still tripping after about one minute of operation. The Problem The dishwasher would trip … Read more
A Salem homeowner called about LED lights that only flickered in both the fridge and freezer compartments of their 6-year-old Kenmore double door refrigerator. While everything else worked great, the flickering lights made it difficult to see inside. We found failed light modules in both sections that needed replacement. The Problem The customer bought this … Read more
A Louisville homeowner contacted us about their Whirlpool dishwasher leaking water out from under the toe kick. After inspection, we found the sump assembly had failed, causing water to leak onto the kitchen floor during wash cycles. The Problem The customer reported leaking water out from under the toe kick. This type of leak typically … Read more
A customer on Gephart Avenue in Louisville called about their Whirlpool dryer with a door latch broken. Our technician found the catch had failed, preventing the door from securing properly and the dryer from starting. The Problem The customer reported the door latch broken on their Whirlpool dryer model WED4815EW1. This prevented the door from … Read more