A Samsung dryer on E 12th Street in Alliance started making a loud screeching sound when turning it on. We found a worn idler pulley that needed replacement, along with support rollers that required cleaning and lubrication. The Problem Saturday, it started making a loud screeching sound when turning it on. The customer contacted us … Read more
We got a call from Alliance about a Maytag dryer that runs but won’t spin. The drum wasn’t turning at all even though the motor was running. After removing the front panel, we found the drive belt had snapped completely. The Problem The customer reported their dryer runs but won’t spin. The motor would start … Read more
A customer in Alliance called about their Whirlpool washer showing an error code for the door and refusing to start on any setting. After using the manual release to retrieve their laundry, the machine remained completely unresponsive. We found a simple but critical alignment issue that had disabled the entire wash cycle. The Problem The … Read more
We completed a warranty repair on an LG washer in East Canton, OH that was throwing a U5 error code during the spin cycle. LG sent parts for this known issue, and we replaced the vibration sensor and main board to resolve the problem. The Problem The customer reported an error code U5 on the … Read more
We recently completed a service call on Delhi Road in Cincinnati, OH for a GE refrigerator. The customer reported a test payment link issue, and our diagnosis confirmed this was related to our payment processing system rather than the appliance itself. The Problem The customer contacted us regarding a test payment link that needed verification. … Read more
A customer in Hartville called for a second opinion on their GE dryer that wasn’t heating at all. The previous technician had quoted over $600 for parts that weren’t available, but our diagnosis revealed the actual problem was much simpler to fix. The Problem My dryer is not heating at all. I had another servicer … Read more
A customer on Homeland Avenue Northeast in Louisville called about their LG washer that wouldn’t power on. When we opened up the WM5000HVA, we found the main board was getting 120V but the user interface was unresponsive despite having DC voltage. The Problem The washer wouldn’t power on at all. No lights, no response when … Read more
A coin-operated Speed Queen dryer at an apartment complex on Kennedy Street in Louisville, OH wasn’t drying clothes properly. The washer worked fine, but tenants were left with wet laundry. We found the heating element had an open circuit and needed replacement along with safety components. The Problem George recently purchased a four-unit apartment complex … Read more
We completed a range repair on Gilbert Ave NE in Canton, OH for a customer whose large burner was not working well. Our diagnosis revealed the surface burner element had failed and needed replacement. The Problem The customer reported that the large burner was not working well. This is a common issue with electric ranges … Read more
We received a call from a Canton homeowner whose Amana dryer was making noise during operation. When we arrived at the Gilbert Ave NE location, our diagnosis revealed multiple worn components and an unexpected obstruction causing the racket. The Problem The customer reported their dryer making noise. This type of issue typically indicates worn internal … Read more