On a service call to North Canton, OH, Samuel found a KitchenAid refrigerator (model KRFF300ESS01) that wasn’t cooling in the fresh food compartment while the freezer continued to run. The diagnosis turned up a failing evaporator fan motor, an out-of-spec defrost thermostat, and a loose icemaker mold. After reviewing the findings, the customer decided to … Read more
A Whirlpool dishwasher at a home in Uniontown, OH wasn’t washing and the lights wouldn’t turn off. When Samuel arrived, the unit was paused with the control lock engaged — no parts needed, just a clear diagnosis and a reset to get it running again. The Problem The customer reported that the lights would not … Read more
A Paris, OH customer called about her Maytag washer starting to make noises and then stopping mid-spin. When we pulled the diagnostic code and traced the issue back to the water inlet, the culprit turned out to have nothing to do with the washer itself — it was a freshly installed water softener hooked up … Read more
Samuel visited a home on Farmview St NW in North Canton, OH on a service call for a Bosch refrigerator (model T36BT920NS/11) that had stopped cooling entirely. After diagnosing a refrigerant system issue, Samuel flushed, leak-checked, and recharged the system, restoring normal operation. The Problem Not cooling The Repair Unit not cooling at all in … Read more
A Louisville, OH homeowner on St. Peters Church Rd NE called about a side-by-side Frigidaire refrigerator that wouldn’t freeze food on the freezer side while the fridge side seemed fine and the unit ran constantly. When Samuel pulled the diagnosis, the news wasn’t good — extensive sulfur corrosion had attacked the refrigerant system from the … Read more
A dryer door that won’t stay shut is a simple problem with a simple fix — if you know what to look for. This call came in from Louisville, OH, where the door on a Frigidaire dryer (model FAQE7077KW0) wouldn’t stay closed. The door strike catch on the front panel was broken, and once that … Read more
On a service call to Waynesburg, OH, Samuel diagnosed a GE dryer reported to have loud noises and a burning smell. After connecting through SmartHQ and reviewing the fault history, the unit was found to be operating correctly with no active faults and no parts needed. The Problem 33- LOUD NOISES AND A BAD BURNING … Read more
On a service call to Doylestown, OH, Samuel Willhite found a Speed Queen dryer throwing error messages and producing unexpected steam after the steam nozzle head had fallen off the back wall of the drum. A disconnected vent was also contributing to the problem. After reinstalling the nozzle and reconnecting the vent, the unit tested … Read more
Samuel was on a service call on Sunnyside Ln NW in Dover, OH for a GE built-in dishwasher that had been leaking. The visit was part of a GE warranty dispatch through ServicePower. Samuel found leaking at the wash pump and the door seal, replaced both components, and confirmed the unit was good to go. … Read more
A Speed Queen dryer in Homeworth, OH wasn’t producing any heat — turns out the fix had nothing to do with the dryer itself. The customer had recently moved the unit, and the gas line simply hadn’t been reconnected yet. Samuel reconnected the gas supply and leak tested the connection before calling it done. The … Read more