We responded to a service call on Thompson Street NW in Carrollton, OH for an Amana refrigerator with the fresh food section running warm while the freezer worked fine. Our diagnosis revealed a failed jazz control board preventing the unit from defrosting properly. The Problem The customer reported their refrigerator’s fresh food section was warm … Read more
A Samsung dryer on E 12th Street in Alliance started making a loud screeching sound when turning it on. We found a worn idler pulley that needed replacement, along with support rollers that required cleaning and lubrication. The Problem Saturday, it started making a loud screeching sound when turning it on. The customer contacted us … Read more
A homeowner in Salem called about their Whirlpool refrigerator having door alignment issues. The door hinge on bottom right door is broken and they have to lift up door each time to close. Our inspection revealed the door would need complete replacement rather than a simple hinge repair. The Problem The customer reported that the … Read more
We received a service call for a Whirlpool dishwasher in Salem, OH that was not pumping. Our diagnosis revealed the unit needed a new pump assembly to restore proper drainage function. The Problem The customer reported their Whirlpool dishwasher was not pumping. This means water would not drain properly from the unit after wash cycles. … Read more
We got a call from Alliance about a Maytag dryer that runs but won’t spin. The drum wasn’t turning at all even though the motor was running. After removing the front panel, we found the drive belt had snapped completely. The Problem The customer reported their dryer runs but won’t spin. The motor would start … Read more
A customer in Alliance called about their Whirlpool washer showing an error code for the door and refusing to start on any setting. After using the manual release to retrieve their laundry, the machine remained completely unresponsive. We found a simple but critical alignment issue that had disabled the entire wash cycle. The Problem The … Read more
We completed a warranty repair on an LG washer in East Canton, OH that was throwing a U5 error code during the spin cycle. LG sent parts for this known issue, and we replaced the vibration sensor and main board to resolve the problem. The Problem The customer reported an error code U5 on the … Read more
We recently completed a service call on Delhi Road in Cincinnati, OH for a GE refrigerator. The customer reported a test payment link issue, and our diagnosis confirmed this was related to our payment processing system rather than the appliance itself. The Problem The customer contacted us regarding a test payment link that needed verification. … Read more
A Charleston Drive homeowner in Akron called about their 5-6 year old Whirlpool range with burner control issues. Two burner knobs weren’t turning off properly and felt stripped when turning. Our diagnosis revealed stripped valve stems in the front manifold assembly. The Problem Two burner knobs and shafts were stripped or not turning off properly. … Read more
We completed a range repair on Gilbert Ave NE in Canton, OH for a customer whose large burner was not working well. Our diagnosis revealed the surface burner element had failed and needed replacement. The Problem The customer reported that the large burner was not working well. This is a common issue with electric ranges … Read more