Samuel Willhite We responded to a service call in Massillon, OH for an Amana refrigerator that was not cooling. Our diagnosis revealed a failed thermostat that needed replacement to restore proper temperature control. The Problem The customer reported their Amana refrigerator was not cooling. This is a clear sign that the temperature control system had failed, preventing … Read more
A homeowner on Meese Rd NE in Louisville called about a Pellpro PP60 pellet stove that wouldn’t power up or begin startup. The status light was flashing steadily at one-second intervals whether the control knob was turned on or off, and the customer was unsure of the proper startup procedure. The Problem Customer called about … Read more
A customer on Union Ave SE in Minerva called about their LG dishwasher making a buzzing sound. When we arrived, our diagnosis revealed the wash motor had failed, making replacement of the unit the most practical solution. The Problem The customer reported a buzzing sound coming from their LG dishwasher. This type of noise typically … Read more
A Kenmore dryer at a home on Scerota Avenue SW in Carrollton wasn’t heating properly. The customer reported it was running but nothing was drying. Our diagnosis revealed failed heating components that needed replacement. The Problem The customer called because their dryer was running but nothing was drying. The unit would tumble and complete cycles, … Read more
A KitchenAid dishwasher in Canton was having intermittent soap dispenser problems. The customer reported the dispenser doesn’t always open and it’s rather sporadic. Our diagnosis revealed a broken drawer slide was the culprit behind this frustrating issue. The Problem The customer’s dishwasher operates fine except for the soap dispenser doesn’t always open, it’s rather sporadic. … Read more
We serviced a Whirlpool washer in Atwater that wouldn’t drain or spin, with the control board appearing unresponsive. The customer reported the washer filled up with water but couldn’t complete its cycle. The Problem The washer filled up with water but would not drain or spin, and the washer board seemed to be unresponsive. The … Read more
A Samsung dishwasher in Atwater started showing 2 flashing blue lights and wouldn’t dry dishes properly. The customer had already tried turning the power off and back on, but the blue lights kept returning after the cycle ran. The Problem The Samsung DW80N3030US had 2 flashing blue lights and won’t dry the dishes. The customer … Read more
We were called to a home on West California Avenue in Sebring, OH for a Speed Queen washer that froze on the wash cycle. The machine would not drain the water and the wash, rinse, spin and lid lock lights were all flashing simultaneously. The Problem The customer reported that their Speed Queen washer was … Read more
A Maytag dryer in Canton was squeaking when running, with the customer suspecting the idler wheel. We found the idler pulley had failed and was causing the noise during operation. The Problem The dryer squeaks when running, possibly idler wheel. Diagnosis Our inspection confirmed the idler pulley was the source of the squeaking noise. This … Read more
A Salem homeowner contacted us after discovering their newly repaired dishwasher was leaking and had flooded the kitchen floor area and basement ceiling area. After running a load of dishes, they noticed heavy dripping from the basement ceiling directly under the dishwasher and found the floor area waterlogged. We found the drain pump was not … Read more