We received a service call for an LG dishwasher on Noel Street in Louisville, OH. The customer reported the unit was not draining. Upon arrival, we found the dishwasher was currently draining normally. The Problem The customer contacted us because their LG dishwasher was not draining properly. Diagnosis When we arrived to inspect the unit, … Read more
A Whirlpool dryer on Bentler Avenue Northeast in Canton was making loud noise during operation. Our technician found a failed idler pulley and worn drum belt causing the noise issue. The Problem The customer reported loud noise during dryer operation. The unit was still running but creating disruptive sounds that indicated internal component failure. Diagnosis … Read more
A GE range on Perry Drive NW in Massillon was turning on but not reaching proper temperature, with inconsistent baking and occasional shutdowns. Our diagnosis revealed a weak igniter that wasn’t drawing enough current to properly open the gas valve. The Problem The customer reported that their oven turns on but does not reach or … Read more
We received a service call on Perry Drive NW in Massillon for a Jenn-Air range that needed to be checked out. The customer wasn’t sure what the specific issue was, so we performed a complete diagnostic to identify any problems. The Problem The customer contacted us because they weren’t sure what was wrong with their … Read more
A Samsung washer on Reno Dr in Louisville, OH wouldn’t drain, leaving clothes soaked after each wash cycle. Our diagnostic revealed the drain pump had power but wasn’t cycling, requiring a complete pump replacement to restore proper drainage. The Problem The customer reported their Samsung washer won’t drain. Water remained in the tub after wash … Read more
A customer on Center Street in Hartville called about a stove with a heating element fire due to poor cleaning. Our technician found the bake element had failed and needed replacement. The Problem The customer reported a heating element fire due to poor cleaning on their GE range. This type of failure often occurs when … Read more
We received a call about a gas smell coming from a Frigidaire range on Murray Avenue in Minerva, OH. The customer reported a gas leak from their oven. Our inspection revealed the problem wasn’t with the appliance itself, but with the gas line connection. The Problem The customer noticed a gas smell coming from their … Read more
We responded to a service call on William Street NE in Canton for a GE refrigerator with icing up in freezer and a warm fresh food section. The culprit was a failed defrost heater that wasn’t melting accumulated frost during defrost cycles. The Problem The customer reported icing up in freezer with the fresh food … Read more
A Samsung washer on Clarendon Ave NW in Canton, OH was displaying a 4c error code and not spinning out. We diagnosed a failed water valve and replaced it to restore normal operation. The Problem The customer reported their Samsung washer was showing a 4c error code and not spinning out properly during the wash … Read more
We responded to a service call on Eastview Street NE in Louisville, OH for an Electrolux EFLS527UTT2 washer making clicking noises during the spin cycle. Our diagnostic inspection revealed a loose basket pulley and failing shock absorbers — both mechanical issues that would affect wash performance and potentially damage other components if left unaddressed. The … Read more