Samuel Willhite 
We serviced a refrigerator on 26th St NW in Canton, OH that was still frosting up despite previous attempts to fix it. Our diagnosis revealed the evaporator fan was running slow, restricting proper airflow and causing ice buildup to continue. The Problem The customer called because their refrigerator was still frosting up. This ongoing issue … Read more
A Bosch dishwasher on Triple Crown Circle SE in Massillon needed attention for cosmetic damage to the outer door panel. The customer had full labor and parts coverage, making this a straightforward warranty repair. The Problem The customer reported cosmetic damage to the outer door panel on their Bosch SPX68C75UC/48 dishwasher. Diagnosis We confirmed the … Read more
A Canton homeowner called about their RCA refrigerator leaking and dripping from the freezer area onto the top shelf. They suspected a clogged defrost drain, which turned out to be exactly the problem we found during our service call. The Problem The customer reported their refrigerator was leaking and dripping from the freezer area onto … Read more
A Whirlpool dryer at a home on Willaman Avenue Northwest in North Canton, OH was in need of service after the drum stopped spinning. Samuel visited the home and found that the thermal fuse had failed, and also replaced the cycling thermostat, heat element, and a dryer repair kit that included support rollers, an idler … Read more
On a service call to Triple Crown Cir SE in Massillon, OH, Samuel addressed cosmetic damage to the outer door panel on a Bosch dishwasher (model SPX68C75UC/48). The repair was covered in full under a labor and parts warranty, and the dishwasher was left in good working order. The Problem The customer has cosmetic damage … Read more
A customer in East Canton called about their Electrolux washer going out of balance during the spin cycle. Our technician found both rear shock absorbers had disconnected, causing the violent shaking and movement during operation. The Problem The customer reported their washer was going out of balance. This typically means the machine was shaking, moving, … Read more
A North Canton homeowner called when their LG refrigerator stopped cooling and ice started melting. Unit was running, but not cooling — a clear sign of a major system failure that would require replacement. The Problem The customer reported their refrigerator/freezer not cooling, with ice melting in the freezer compartment. The unit appeared to be … Read more
A customer in Carrollton contacted us about two appliances acting up — their washer wasn’t spinning out water and their Admiral dryer wasn’t drying well. Our diagnosis revealed significant issues with both units that required careful consideration of repair costs versus replacement. The Problem The customer reported their washer not spinning out water and their … Read more
A North Canton homeowner called about their Whirlpool refrigerator that was not making ice. When we arrived at this Stratavon Drive home, we found the icemaker stuck in dump position and unable to return to its home position. The Problem The customer reported their Whirlpool refrigerator was not making ice. The icemaker had stopped producing … Read more
A Whirlpool top-load washer at a home on Provens Dr in Akron, OH was experiencing two issues, including the cycle repeatedly adding time and a water valve that would not stop dripping. Louisville Appliance Repair technician Samuel visited the home on January 17, 2020, and replaced the main control board and the water valve to … Read more